Terms of Service

Last updated: August 2026

1. Overview

This website is operated by PARFOMO. Throughout the site, the terms “we,” “us,” and “our” refer to PARFOMO.

By visiting parfomo.com, purchasing from us, or using any part of our website or services, you agree to be bound by these Terms of Service.

Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or place an order.

2. Products

PARFOMO offers perfumes, fragrance products, bakhoor, and related products.

We make reasonable efforts to display and describe our products as accurately as possible. However, product colors, packaging, labels, presentation, or other minor details may vary from the images displayed on the website.

Fragrance perception may vary from person to person. Descriptions of fragrance notes, performance, longevity, projection, or similar characteristics are provided for general guidance and do not constitute a guarantee that every customer will experience a fragrance in exactly the same way.

3. Inspired Fragrances & Third-Party Trademarks

Certain PARFOMO products may be described as being “inspired by” well-known fragrances.

References to third-party fragrance names, brand names, trademarks, or other identifying terms are used solely to describe the scent inspiration, fragrance family, or olfactory profile of our products and to help customers understand their general scent direction.

PARFOMO is an independent brand and is not affiliated with, endorsed by, sponsored by, licensed by, or associated with any referenced brand or trademark owner.

Unless expressly stated otherwise, products sold under the PARFOMO brand are PARFOMO products and are not original products manufactured by the referenced third-party brands.

All third-party trademarks and brand names remain the property of their respective owners.

4. Orders

By placing an order through our website, you confirm that the information you provide is accurate and complete.

After your order is successfully placed, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily constitute final acceptance of an order.

PARFOMO reserves the right to refuse or cancel an order where reasonably necessary, including in cases of product or stock unavailability, incorrect pricing or product information, suspected fraudulent activity, payment failure, or incorrect customer information.

If payment has already been collected for an order that we cancel, any applicable refund will be processed in accordance with our refund procedures and applicable Egyptian law.

5. Prices & Payment

Unless otherwise stated, all prices displayed on parfomo.com are in Egyptian Pounds (EGP).

Prices, promotions, discounts, and product availability may change without prior notice.

The final amount payable, including any applicable delivery charges or other disclosed fees, will be shown during the ordering process.

Available payment methods may include online payment, Cash on Delivery (COD), or other payment options displayed at checkout.

We reserve the right to correct pricing, typographical, or product-information errors.

6. Shipping & Delivery

PARFOMO delivers orders to supported locations displayed or communicated during the ordering process.

Delivery times are estimates and may vary depending on the destination, order volume, courier availability, public holidays, weather conditions, or other circumstances outside our reasonable control.

Any applicable shipping charges will be communicated during checkout or before the order is confirmed.

PARFOMO works with third-party delivery providers and will make reasonable efforts to assist customers with delivery-related issues.

Customers are responsible for providing accurate delivery information and for being available to receive their orders.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled in accordance with our Return & Refund Policy and applicable Egyptian consumer protection laws.

Where applicable under Egyptian law, customers may have the right to return or exchange eligible products within 14 days of receiving them, subject to the conditions and exceptions provided by law.

Products that have been opened, used, damaged, altered, or are otherwise no longer in their original condition may not be eligible for return where an applicable legal exception applies.

If a product is defective, damaged, incorrect, or otherwise qualifies under applicable consumer protection law, customers may have additional rights.

Nothing in these Terms is intended to limit any mandatory rights available to consumers under Egyptian law.

8. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

We will attempt to accommodate cancellation requests before the order has been prepared or handed over for delivery.

Once an order has entered the delivery process, cancellation or return may be subject to our Return & Refund Policy and applicable law.

9. Product Use

Our fragrance and bakhoor products should be used only for their intended purposes and in accordance with any instructions or warnings provided with the product.

Customers should discontinue use if irritation or an adverse reaction occurs.

PARFOMO is not responsible for damage resulting from misuse, improper storage, failure to follow product instructions, or use of a product for a purpose for which it was not intended, to the extent permitted by applicable law.

10. Website Information

We make reasonable efforts to ensure that information on parfomo.com is accurate and current.

However, occasional errors may occur in product descriptions, prices, promotions, availability, photographs, or other website content.

We reserve the right to correct errors, inaccuracies, or omissions and to update information where necessary.

11. Intellectual Property

The PARFOMO name, logo, visual identity, original product photography, graphics, website design elements, written content, and other original materials created or owned by PARFOMO are protected by applicable intellectual property laws.

They may not be copied, reproduced, distributed, modified, or used commercially without our prior written permission.

Third-party trademarks, fragrance names, and brand names referenced on the website remain the property of their respective owners.

12. Prohibited Uses

You may not use our website or services for unlawful or fraudulent purposes, to violate applicable laws, to infringe intellectual property rights, to transmit malicious software, to interfere with the security or operation of the website, or to attempt to gain unauthorized access to our systems.

We reserve the right to restrict or terminate access to our services where misuse is reasonably suspected.

13. Third-Party Services

Certain parts of our website or ordering process may rely on third-party providers, including payment processors, delivery companies, hosting providers, and e-commerce technology providers such as Shopify.

Your use of certain third-party services may also be subject to their own terms and privacy policies.

14. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Please review the PARFOMO Privacy Policy to understand how we collect, use, store, and disclose personal information.

15. Limitation of Liability

To the maximum extent permitted by applicable law, PARFOMO will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website, services, or products.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable Egyptian law.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices, legal requirements, or website functionality.

The updated version will be published on this page with a revised “Last updated” date.

17. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes will be handled in accordance with applicable Egyptian law and the jurisdiction of the competent Egyptian authorities and courts.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

PARFOMO
parfomo.com
support@parfomo.com